Frequently Asked Questions

Everything you need to know about shopping with Ever Pretty AU.

How long does shipping take within Australia?

Standard shipping typically takes 3-7 business days, while express shipping options are available for delivery within 1-3 business days to most metropolitan areas.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original condition, unworn, and with all tags attached to be eligible for a refund or store credit.

How do I find the right size?

Each product page features a detailed size guide. We recommend taking your measurements and comparing them to our specific brand chart, as sizing may vary between different styles.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular buy-now-pay-later services like Afterpay and ZipPay.

Can I track my order once it has been shipped?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.

Are the colors of the dresses accurate to the photos?

We strive to display our products as accurately as possible. however, please note that actual colors may vary slightly due to different monitor settings and lighting conditions during photography.